Privacy Policy

Last Updated: January 2026

1. Introduction

Electric Circus Digital Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and store your personal data when you use our website, services, or interact with us.

Registered address: 67-69 Second Floor, Bridge Street, Manchester, England, M3 3BQ

Company number: 09699896

 

2. Data We Collect

We may collect the following types of personal data about you:

  • Information you provide: This includes data you provide when you fill out forms on our website, contact us, or request our services. This may include your name, contact information (email address, phone number), company affiliation, and project details.
  • Information from your use of our website: We may collect data about your use of our website, such as your browsing history, IP address, device information, and general location. This data is typically collected through cookies and similar tracking technologies.

 

3. Legal Basis for Processing

We process your personal data based on the following legal bases:

  • Contract: In some cases, we need to process your data to fulfil our contractual obligations to you, such as delivering our services.
  • Legitimate Interests: We may process your data for our legitimate interests, such as improving our website, marketing our services, or preventing fraud. We will always balance our legitimate interests against your privacy rights.
  • Consent: In some cases, we may ask for your explicit consent to process your data, such as for sending you marketing communications. You can withdraw your consent at any time.

 

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide you with the information, services, or support you request.
  • To communicate with you about your inquiries, projects, and our services.
  • To personalise your experience on our website.
  • To improve our website and services.
  • To send you marketing communications (if you have consented).
  • To comply with legal and regulatory requirements.

 

5. Data Sharing and Disclosure

We may share your personal data with third-party service providers who help us operate our website and deliver our services. These third parties are contractually obligated to keep your data confidential and secure.

We may also disclose your personal data if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect our rights or property, or protect the safety of others.

 

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. We will then securely delete or anonymise your data.

For example, we typically retain enquiry data for 24 months following your last interaction with us, unless we enter into a formal contract with you.

 

7. Your Rights

Under the UK Data Protection Act 2018 (UK GDPR), you have certain rights regarding your personal data, including:

  • The right to access your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure of your data (right to be forgotten).
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to processing of your data.
  • The right to object at any time to the processing of your personal data for direct marketing purposes.

You can exercise these rights by contacting us at [email protected].

You have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

 

8. Security

We take reasonable steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

 

9. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal data from children.

 

10. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. These countries may have different data protection laws than the UK.  Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or the UK International Data Transfer Agreement (IDTA)

 

11. Cookies

We use cookies and similar tracking technologies to collect and store data about your use of our website. All cookies apart from essential cookies require your consent. More can be found from our cookies policy – https://electriccircus.co.uk/cookie-policy/ 

 

12. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Policy on our website.

 

13. Contact Us

If you have any questions about this Policy or your privacy rights, please contact us at [email protected].