AI, data and analytics
Showing impact is more important than ever for L&D, but it can’t be done with activity metrics. On this track, we’ll look at how to understand, interpret and report on data to work as part of the business.
Do you know more about your customers than your colleagues? If so you wouldn’t be alone. However, with so many interaction points with your colleagues we should be able to understand their needs and the performance of the systems in place in helping them achieve those aims.
PWC found that data-driven organisations are three times more likely to report significant improvement in decision-making, yet, 62% of executives still rely more on experience and advice than data to make decisions