For specialised in-store skills training, Tesco wanted a way to take it online without losing the key practical elements of the course. They also needed a way of managing the systems online for the assessors and the admins.
We created an online hub so training could be completedin their own time. The bakers learning path covered 6 key principles, with assessors reviewing and marking work online. Uniquely, want-to-be bakers could upload baking videos for feedback. Assessors and managers accessed everything via their portal, while learners could access content anytime.
The hub drove impressive results allowing the experts to identify areas where people were struggling, which wsa previously unknown and provide extra content and information.
This online approach allowed more colleagues get the skills to rise up. The hub provided a recipe for increased accessibility, flexibility, and career advancement.
Taking the process online allowed Tesco to manage everything in one place and ensure a consistent, effective experience for their teams. This helped with internal mobility.
The training was all delivered to be mobile-first, meaning users could learn in real time, while they were actually doing
Learners never miss a beat with their own notification centre.
A fully responsive, mobile interface meant users could learn and get live feedback while they were doing practical run throughs.
Gamification
Task completion is positively reinforced and badges are earned after modules
We created an administration system that allowed the team instant visibility on the progress of the learners and how each course cohort was doing.
ACG
Cygnet
Cygnet
Tesco
Tesco
Cygnet
Tesco
Nomad Foods
Tesco
First Bus
Cognita
LW theatres
DHL
Electrolux
